OVERVIEW

Red Hat^® User Group (RHUG) offer a unique opportunity for technology users to gather and discover solutions to IT challenges with subject matter experts & peers. Join the next RHUG to network and explore cutting-edge solutions for IT modernization. Don’t miss this opportunity to transform your IT services while enjoying great food and building connections with industry professionals.

In this session, we’ll explore how to infuse AI into existing IT processes to enhance efficiency and drive smarter operations. Learn how AI can help review incidents and problems, de-duplicate tickets, and perform advanced trend and predictive analysis. We’ll show how Ansible fits into this picture—automating root cause analysis by gathering logs, sending them to AI for processing, and even generating automated remediations using Ansible Lightspeed. Finally, we'll tie it all together with integrations into chat and ticketing systems, creating a closed-loop system for intelligent, automated incident response.